Open to IT / cloud opportunities

IT Operations
& Cloud

I'm an IT operations and cloud engineer from Norway, working daily with Microsoft 365, Entra ID, Azure and automation β€” and increasingly with AI, building secure Azure OpenAI solutions that make support and operations smarter.

0 Automation / IaC projects
0 Years in IT roles
0 Certs & courses
Hei! I'm Bit. I live here. πŸ‘‹
jantommy@cloud:~
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Building Reliable IT Platforms

Hi, I'm Jan Tommy Gustavsen Zonneveld, an IT operations specialist and cloud enthusiast from Norway. I work in IKT Agder with Microsoft 365 platforms and user support for several municipalities. These days a large part of my time goes into building AI solutions on Azure OpenAI β€” retrieval-augmented generation with Azure AI Search, security trimming through Entra ID groups, and infrastructure managed end-to-end with Terraform.

I have a higher vocational degree in IT operations (120 ECTS, level 5.2) with top grades (A) in all programming subjects, PowerShell automation, Linux, Microsoft 365 and ethical hacking. I care about doing AI right: grounded answers with source citations, evaluation sets and red-teaming before production, and governance and privacy before technology β€” especially in the public sector.

Over the years I have also worked as a teacher assistant in Infrastructure as Code, fiber technician, PC/mobile repair technician and B2B advisor. This gives me a strong practical understanding, good communication skills and the ability to explain complex technical topics in a simple way.

name
Jan Tommy G. Zonneveld
email
jan_tommy_g@hotmail.com
location
Arendal, Norway πŸ‡³πŸ‡΄
status
● open_to_opportunities
uptime
10+ years in IT & support
Let's Connect

Real-World Automation & Cloud

Selected projects from my GitHub β€” Infrastructure as Code, Microsoft 365 automation, applied machine learning and the occasional 3D experiment. (The cards are watching you. Don't be alarmed.)

tf
TerraformAzureGitHub Actions

Azure AI Terraform Demo

Production-style Terraform reference implementation for deploying an Azure OpenAI-backed API with App Service, Key Vault and monitoring, following Infrastructure as Code best practices.

ps
PowerShellMicrosoft GraphExchange Online

M365 Admin Tool

Desktop GUI tool built with PowerShell 7 and WPF for managing shared mailboxes and distribution groups in Microsoft 365 / Exchange Online, tailored for day-to-day IT operations.

ai
Pythonscikit-learnNLP

Ticket AI Classifier

Machine learning model for automatic classification and routing of IT support tickets, helping service desks reduce manual triage and improve response time.

db
FlaskAzure Cosmos DBTerraform

NilexViewer

Flask application for searching and viewing support cases with an Azure Cosmos DB backend, demonstrating cloud-native design for service management data.

3d
Three.jsWebGLNational Library API

Arendal Museum 3D

Walkable 3D photo museum built with Three.js β€” wander through a procedurally generated southern-Norway church and explore 76 historical public-domain photographs of Arendal, fetched automatically from the National Library of Norway's open API and organized into era-based halls.

View All GitHub Repositories β†—

Deploy My Azure AI Stack

A tiny interactive replica of my azure-ai-terraform-demo repo. Run the commands and watch the architecture deploy itself. No clouds were harmed. No invoices were generated.

azure-ai-demo: ~/infra
Click a command above to get started…
☁ rg-ai-demo · westeurope
🌐 App Service azurerm_linux_web_app
πŸ” Key Vault azurerm_key_vault
Azure OpenAI azurerm_cognitive_account
πŸ“ˆ App Insights azurerm_application_insights
state: empty β€” nothing deployed yet
πŸ”‘ Managed Identity β€” zero API keys πŸ›‘ RBAC least-privilege πŸ“Š diagnostics β†’ Log Analytics πŸ” CI/CD with Trivy security scan 🌍 multi-env dev / prod

Core Competence

Technologies and domains I work with across IT operations, cloud, security and automation.

πŸ€–

AI Engineering

Azure OpenAI & AI Foundry
RAG & Azure AI Search
MCP & AI agents
LLM evaluation & red-teaming
☁️

Cloud & Infrastructure

Microsoft Azure
Terraform / IaC
Windows Server
Linux
βš™οΈ

Automation & Microsoft 365

PowerShell automation
Microsoft 365 admin
GitHub Actions / DevOps
Docker & containers
πŸ›‘οΈ

Programming & Security

Python
Java
PHP
Security & ethical hacking

Certs & Courses

A selection from 34+ certifications and courses across AI, cloud, security and DevOps.

AI

AI-3016: Develop Generative AI Apps in Azure AI Foundry

Microsoft Β· 2026
AI

AI-3026: Develop AI Agents on Azure

Microsoft
AI

Career Essentials in Generative AI

Microsoft & LinkedIn Β· 2024
AI

Introduction to Model Context Protocol

Anthropic
AI

Claude Code in Action

Anthropic
AI

Microsoft Copilot for Productivity

Microsoft & LinkedIn
AI

Build Your Generative AI Productivity Skills

Microsoft & LinkedIn Β· 2024
CLOUD

AZ-104: Prerequisites for Azure Administrators

Microsoft
CLOUD

Azure Identity and Networking Essentials

Microsoft
CLOUD

Managing Identity Services using AD DS and Microsoft Entra

Microsoft
SEC

Certified in Cybersecurity (CC)

ISC2 Β· since 2024
SEC

Career Essentials in Cybersecurity

Microsoft & LinkedIn
DEVOPS

Docker Foundations Professional Certificate

Docker
DEVOPS

Career Essentials in GitHub Professional Certificate

GitHub & LinkedIn Β· 2024
DEVOPS

Network Automation Professional Certificate

Arista Networks
View all 34+ on LinkedIn β†—

Let's Work Together

Interested in IT operations, cloud or automation work? Reach out and let's talk.

βœ‰οΈ
email jan_tommy_g@hotmail.com
πŸ“
location Arendal, Norway
⚑
response_time Typically within 24 hours

$ mail -s "Let's talk" jan_tommy_g@hotmail.com

No forms, no spam β€” just send me an email and I'll usually get back to you within 24 hours.

βœ‰οΈ Send me an email